Frequently Asked Questions
If your question isn’t listed, contact us.
What is the difference between self-paced and live cohort formats?
Self-paced courses include on-demand videos, labs, and quizzes. Live cohorts add weekly mentor sessions, feedback on capstones, and group reviews.
Do I need prior BI experience?
Our beginner tracks assume basic spreadsheet literacy. Intermediate and advanced courses expect comfort with SQL and at least one BI tool.
Which tools do you cover?
We teach Power BI, Tableau, Looker, SQL, Excel, Python, and Snowflake. Tool choice depends on your role and stack.
Do you provide certificates?
Yes. Upon completion and passing assessments, you’ll receive a digital certificate for the course.
What is your refund policy?
Self-paced: 7-day window if under 20% completion. Cohorts: refundable until 7 days before start. Contact support for assistance.
Can my team enroll together?
Yes. We offer team plans with manager dashboards and consolidated billing. Share team size and tools via Contact.
How long do I retain access?
Self-paced includes 12 months of access. Cohorts include cohort duration plus 6 months of materials access.
Do courses include datasets and solutions?
Yes. Labs include datasets, solutions, and walkthroughs. You can download final assets for your portfolio.